- Cooley Dickinson Hospital: Top 10% in the Nation
Healthgrades, which evaluates approx¬imately 4,500 U.S. hospitals, awarded the Joint Replace¬ment Excellence Award™ and Gynecologic Surgery Excel¬lence Award™ to Cooley Dickinson Hospital for per¬formance in the top 10 percent in the nation. Both services achieved top ratings for three consec¬utive years, 2011–2013. Healthgrades also recognized CDH as a Five-Star Recipient for Appendectomy for Two Years in a Row (2012-2013).
- Top Hospital, “A” Safety Score
The Leapfrog Group named Cooley Dickinson a 2013 Top Hospital, one of 92 nationwide and eight in Massa-chusetts, and graded CDH “A” on its Hospital Safety Score. Leapfrog, an advocate for hospital transparency, makes Top Hospital selections based on patient safety, quality, and value. Leapfrog created the Hospital Safety Score — A, B, C, D, or F — to help consumers make informed decisions.
- A QUEST High-Performing Hospital
Premier healthcare alliance named Cooley Dickinson Hospital — for the second time — a top performer in the QUEST: High Performing Hospitals collaborative for its success in reducing mortality and the average cost of care and delivering all evidence-based care measures at least 95 percent of the time to heart attack, heart failure, pneu¬monia, and surgical care patients.
- Joint Center Earns Blue Distinction Designation
For the second time, Blue Cross Blue Shield of Massachu¬setts has recog¬nized Cooley Dickinson’s Joint Replace¬ment Center as a Blue Distinction Center for Knee and Hip Replacement. Blue Distinction Centers demonstrate better quality and improved outcomes for patients, with lower rates of complications and readmissions than their peers.
- CDH Voted Best Hospital and Birthing Center
Cooley Dickinson was voted both “best” hospital and birthing center in the 2013 Valley Advo¬cate Readers’ Poll. CDH edged out other hospitals for the first time to garner best hospital. It’s the third consecutive year Advo¬cate readers voted Cooley Dickinson’s Childbirth Center the best. The Valley Advocate is Pioneer Valley’s arts/- entertainment newsweekly.
- CDH Achieves Stroke Gold Plus Quality Award
Cooley Dickinson Hospital received the Get With The Guidelines®–Stroke Gold Plus Quality Achievement Award from the American Heart Association. The award recognizes the quick and efficient use of guideline procedures, which can improve the quality of care for stroke patients and may reduce disability and save lives. This marks the fifth year CDH has achieved a quality award for stroke care.
- Robot, Dr. Levin Earn Ad Awards
Two competitions recognized the talent of Xenex, the germ-destroying robot, and Joanne Levin, MD, the infection prevention physician, who promoted Cooley Dickinson’s low infection rates in a television commercial. The spot won a Bronze Award in the 30th Annual Healthcare Advertising Awards and Silver in the Aster Awards: Excellence.
- CDH Singular in Mass. for Patient Safety
Healthgrades has again ranked Cooley Dickinson Hospital in the top 5 percent of all U.S. hospitals in patient safety: the only hospital in Massachusetts to achieve the Healthgrades Patient Safety Excellence Award™ for five consecutive years (2009-2013). Healthgrades uses patient safety indicators — incidents such as bloodstream infections after surgery and bed sores acquired in a hospital — to determine the top 5 percent in the nation. Healthgrades helps consumers search, evaluate, compare, and connect with physicians and hospitals.
- Cooley Dickinson’s Hospice and VNA Named Top Agency
The VNA & Hospice of Cooley Dickinson was named a Top Agency of the 2012 HomeCare Elite™, a compilation of the top-performing home health agencies in the United States. The HomeCare Elite identifies the top 25 percent of Medicare-certified agencies and further highlights the top 100 and top 500 agencies overall. Winners are ranked by an analysis of publicly available performance measures in quality outcomes, process measure implementation, patient experience (Home Health CAHPS), quality improve¬ment, and financial performance.
- Top Performer on Key Quality Measures
The Joint Commission, the leading accreditor of healthcare organizations in America, recognized Cooley Dickinson Hospital as one of the nation’s Top Performers on Key Quality Measures for exemplary performance in using evidence- based clinical processes shown to improve care for certain conditions. Cooley Dickinson was recognized for performance of 95 percent or above in Heart Attack, Heart Failure, Pneumonia, and Surgical Care.
- Cooley Dickinson Wins Gold Quality Achievement Award
Cooley Dickinson Hospital received the Get With The Guidelines®–Heart Failure Gold Quality Achievement Award from the American Heart Association, signifying that Cooley Dickinson has reached an aggressive goal of treating heart failure patients with 85 percent compliance for at least 24 months to core standard levels of care as outlined by the American Heart Association/American College of Cardiology secondary prevention guidelines for heart failure patients.
- 5-Star in Gynecologic Surgery
Healthgrades named Cooley Dickinson one of 461 hospitals as a 5-star recipient for gynecologic surgery for the second consecutive year. Cooley Dickinson is also ranked in the top 5 in Massachusetts for gynecologic surgery outcomes. Healthgrades’ research found overall that women who undergo gynecologic surgery at 5-star rated hospitals experience 56 percent fewer complications than at lower-performing hospitals.
- CDH Earns spot on Leapfrog’s Top Hospitals List
The Leapfrog Group named Cooley Dickinson one of 92 Top Hospitals in the United States. The distinction recognizes hospitals that deliver the highest quality care by preventing medical errors, reducing mortality, and reducing hospital readmissions for patients.
- Hospital Safety Score Awards “A” to CDH
Cooley Dickinson Hospital was honored with an “A” Hospital SafetyScores by The Leapfrog Group, an independent national nonprofit run by employers and other large purchasers of health benefits. The Hospital Safety Score A grade places Cooley Dickinson in the top 25 percent of the 2,652 hospitals The Leapfrog Group rated.
- Trustee Excellence in Leadership Award
CDHCC Trustees Matthew Pitoniak and Margaret Russo, MD, won the Massachusetts Hospital Association Trustee Excellence in Leadership Award, which honors the significant contributions of a trustee leader whose professional achievements have been of exceptional value to health care.
- Ranked No. 1 in Mass for Joint Replacement Results
Healthgrades announced in October 2011 that Cooley Dickinson Hospital was No. 1 in Massachusetts for knee and hip replacements because it had the lowest rate of complications for the surgeries. Healthgrades is an independent source of physician information and hospital quality ratings.
- CDH Earns Spot at Top 5 Percent Patient Safety
Cooley Dickinson Hospital ranked in the top 5 percent of all U.S. hospitals in patient safety by Healthgrades®, the country’s leading independent health care ratings organization. Cooley Dickinson was one of just 12 hospitals in Massachusetts to receive the 2011 recognition, announced in 2012. It is the only hospital in the Springfield area to achieve the Healthgrades Patient Safety Excellence Award™ for three consecutive years, 2009–2011. Patients at hospitals in the top 5 percent experienced 46 percent fewer patient safety errors, on average, compared to poorly performing hospitals, according to Healthgrades.
- Best Birthing Center- Again!
For the second consecutive year, Pioneer Valley families voted the Childbirth Center the Best Birthing Center in the Valley Advocate’s Readers’ Poll.
- Cooley Dickinson among Top Performing Hospitals in QUEST Collaborative
Cooley Dickinson Hospital is among the 2011 Top Performing Hospitals in the Premier healthcare alliance’s national QUEST collaborative. The following data demonstrates that CDH is doing better than the benchmarks set by the collaborative. In the delivery of evidence-based care, CDH ranked 10 percentage points above the top performing hospitals’ score of 84 percent. (For example, CDH provided vaccinations to all pneumonia patients or prescribed a high blood pressure or chest pain medication to all heart attack patients prior to discharge more frequently than other QUEST hospitals.) CDH reduced avoidable hospital mortality with a rate of 0.72, compared to the 0.98 needed to be a top hospital (lower is better). When it comes to the cost of care, CDH’s cost per adjusted admission was $780 lower than that for other community hospitals in our size group. This is the first year CDH placed among the top performing QUEST hospitals; only two Massachusetts hospitals made the ranking.
- Childbirth Center Recognized with Lactation Excellence Award
The International Board of Lactation Consultant Examiners® (IBLCE®) and International Lactation Consultant Association (ILCA) recognized Cooley Dickinson Hospital for excellence in lactation care. The Childbirth Center received the IBCLC Care Award, because it employs International Board Certified Lactation Consultants® (IBCLCs) and provides a lactation program available five to seven days a week for breastfeeding families. The recognition highlights maternity facilities that help mothers get off to a good start breastfeeding.
- Grant Partially Funds Step Up Program for Diabetics
Novo Nordisk awarded Cooley Dickinson’s Center for Excellence in Diabetes Education $10,000 to partially cover a structured diabetes monitoring program to help diabetics reduce the complications from their disease. People living with type 2 diabetes are at higher risk than others of heart and kidney disease and additional complications that worsen their quality of life. Step Up: Help for People Living with Diabetes is a 12-session program comprised of four weekly sessions. It is an evidence-based pilot program. Step Up offers a group approach to exercise, nutrition, meal planning, behavioral support, and medication management. Its goals include helping diabetics better manage weight gain and blood glucose levels.
- AIDS CARE/Hampshire County Wins Grant Funding for Housing
AIDS CARE/Hampshire County (ACHC), in partnership with the City of Northampton’s Office of Housing and Community Development, will be awarded $111,348. The funding is from the U.S. Department of Housing and Urban Development, which recently announced the award of $200 million in new project funding.
- Advocate Readers Vote CDH Birthing Center Best in the Valley — Again!
In the words of the Valley Advocate, “Parents can be pretty savvy, not to mention choosy, consumers themselves, making the competition for the Best Childbirth Center especially meaningful. This year, the honor went to Cooley Dickinson Hospital’s Childbirth Center.” It’s the second consecutive year Advocate readers voted Cooley Dickinson’s center the best. Baystate Medical Center and Mercy Medical Center, both in Springfield, came in second and third
- Cooley Dickinson wins advertising Award
Cooley Dickinson Hospital’s Side by Side testimonial campaign won Silver Recognition in the 29th Annual Healthcare Advertising Awards, sponsored by Healthcare Marketing Report. Nearly 4,000 entries were received in the competition, making the awards the largest healthcare advertising awards competition. Side by Side won in the Total Advertising Campaign with TV category. A national panel of judges reviewed all entries based on creativity, quality, message effectiveness, consumer appeal, graphic design, and overall impact. View the award-winning campaign here.
Prairie Dog | TCG, the advertising firm Public Affairs selected after an agency search in early 2011, conceived and produced the series. It features real people enlightening one another about an experience with Cooley Dickinson. These are little “ah ha” moments where the conversation helps sway one of the people to reconsider or think about Cooley Dickinson because the talk is so good. The ads, shot on location and appearing in newspapers and on TV and the Internet, featured the Cancer Care Program, Minimally Invasive Surgery, Orthopedic Surgery, and CDH’s Patient Safety Excellence Award.
- The New England association Directors Healthcare Volunteer Services (NEADHVS) awarded Empty Arms — a support program for parents who have experienced infant loss, miscarriage, stillbirth and infant death — its President’s Award for Outstanding Program Development. Carol McMurrich, experienced the loss of her baby, founded Empty Arms 4½ years ago. The Cooley Dickinson Hospital Childbirth Center, Pastoral Care, and Volunteer departments collaborate to run the donor-funded program. Empty Arms meets monthly at Cooley Dickinson and links participants to other members and outside sources, so they always have support when needed. The program first served 20 parents in 2007 and grew to serve 60 parents in 2010.
- VHA, Inc., a national healthcare network, recognized Cooley Dickinson Hospital as one of 13 healthcare facilities in the nation to earn VHA’s 2011 Leadership Award for Sustainability.
- Cooley Dickinson Hospital has been ranked in the top five percent of all U.S. hospitals in patient safety by HealthGrades®, the country's leading independent health care ratings organization. Cooley Dickinson is one of just 12 hospitals in Massachusetts to receive the 2011 recognition. It is the only hospital in the Springfield, Mass. area to achieve the HealthGrades Patient Safety Excellence Award for three consecutive years.
- Compared to other U.S. Hospitals, Cooley Dickinson uses resources wisely and provides efficient care. The Leapfrog Group reports that Cooley Dickinson Hospital ranked in the top 10 percent on a national efficiency score that takes into account the quality of care hospitals provide as well as resource use.
- The VNA & Hospice of Cooley Dickinson was named to the 2010 HomeCare Elite, a compilation of the top-performing home health agencies in the United States. The ranking was based on an analysis of performance measures in quality outcomes, quality improvement and financial performance.
- Harvard Pilgrim Health Care named Cooley Dickinson to its hospital honor roll for 2010. This recognition demonstrates how insurance companies value quality, satisfaction, and efficient use of resources. Harvard Pilgrim's Hospital Honor Roll is for adult, acute care hospitals that perform in the top 25 percent of hospitals nationally on clinical quality, efficiency, and patient satisfaction measures.
- Cooley Dickinson Hospital received the 2010 Breath of Life Award from the American Lung Association for the organization's steps to become a smoke-free facility.
- Cooley Dickinson has the lowest readmission rate in the Commonwealth for congestive heart failure, according to data (2008-2009) from the Centers for Medicare & Medicaid Services (CMS).
- Cooley Dickinson earns distinction from Blue Cross Blue Shield of Massachusetts
Blue Cross and Blue Shield of Massachusetts has designated Cooley Dickinson Hospital as a Blue Distinction Center for Knee and Hip Replacement. Blue Distinction Centers for Knee and Hip Replacement are part of the Blue Cross and Blue Shield Association’s expansion of its Blue Distinction® designation. Cooley Dickinson Hospital is one of several facilities that has achieved the Blue Distinction Center for Knee and Hip Replacement in Massachusetts.
- CDH represented at international meeting of infectious disease physicians
Dr. Joanne Levin presented CDH’s results in reducing hospital acquired MRSA by 70 percent at the 2010 international meeting of infectious disease physicians in Atlanta. Dr. Levin says this conference, assembled just once every decade, examines the prevention efforts of physicians, nurses and the Centers for Disease Control. Cooley Dickinson is one of only a few hospitals in western Mass. that offers a proactive and comprehensive screening program that has resulted in a 70 percent decrease in hospital-acquired MRSA.